Our Promise

Returns & Exchanges

The details below are placeholders — real return-window length, conditions, and process need to be confirmed with the business before this page goes live.

Return Window

[NEEDS REAL POLICY: return window in days from delivery]

Condition for Returns

[NEEDS REAL POLICY: unworn/unused, original packaging, tags attached, etc.]

Exchange vs. Refund

[NEEDS REAL POLICY: is exchange offered, refund method and timeline]

Who Pays Return Shipping?

[NEEDS REAL POLICY: customer or store, and for which cases (defective vs. change of mind)]

Damaged or Incorrect Items

[NEEDS REAL POLICY: process for reporting damaged/wrong items, timeline to report]

How to Start a Return

Contact us on WhatsApp or email with your order number (find it via the Track an Order page) to begin a return or exchange.